PRIVACY POLICY

Please read the following policy (hereinafter referred to as ‘Policy’) carefully before registering on, accessing, browsing or using our Application (Hereinafter referred to as the “App” or “Game”), which is to be downloaded from www.playbeegames.com (Hereinafter referred to as the ‘Website’) and is run by BREATHINGROBO GAMERS LLP (Hereinafter referred to as ‘Breathingrobo” or “Playbee” or “we” or “us” or “our”’), having its registered office at 104, Ambika CHSL, Mahada Colony, Laxmi Nagar, Ghatkopar East, Mumbai, Maharashtra, India-400075.

Registration procedure cannot be completed until information in the non-optional/mandatory fields is provided. Certain additional personal information may be requested by Playbee for permitting you access to the Games organized by us.

Playbee advises you to thoroughly read this policy as it binds any person ("User/s" or "you" or "your") utilizing the App and covers information compiled in association with your access to and use of our App and/or services. 

This Privacy Policy forms part of our Game and Website's Terms & Conditions.

1. Policy Objective:

1.1 Playbee respects your privacy and assures you that any information provided by you to us is protected and will be dealt with in accordance with this Privacy Policy and the applicable laws. To avail the services offered on the App, you may have to provide certain information to us. This Policy provides the procedure followed by us to gather, use, store, disclose and manage Users' Private Data. We only collect Private Data for the purpose of verifying User accounts, maintaining the accounts of the Users, completing transactions of the Users and for analyzing User behavior and requirements.

2. Collection of Data

  • We collect or receive information you provide when you use, register on our platform, access your account, communicate with us, or otherwise use any of our services.
  • Collecting the data helps us in developing and improving the service, User experience and providing assistance and support and helps in sending you the information with respect to technical notices, updates, security alerts and support and administrative messages.
  • Data collections aids in verifying and confirming the payments.
  • The data collected discloses the content accessed by you and your online behavior which helps us in presenting you tailored content and deliver, target, and improve our advertising and service.
  • We may also collect data from other websites and sources and consolidate with the information we collect through our App.

User's personal data includes the following types of data or information:

  1. Sensitive Personal Data:
    • Account password
    • Bank account details
  1. Other Personal Information:
  • Name
  • Date of birth
  • E-mail Address
  • Telephone/Mobile number
  • Postal/Contact address (State)
  • KYC Information
  • Photograph
  • Guardian's Personal Details
  • The IP address of your computer, browser type and language.
  • The date and the time during which you accessed the site.
  • The address of the website which you may have used to link to our App
  • Your photograph for testimonials and other promotions.
  • Such other information that is defined as sensitive personal data or information in law.

The aforementioned data will be collectively known as ‘Private Data

3. User Consents:

3.1 Consent for use of Private Data:

3.1.1 All Users of the Game consent to the use of Private Data for the purpose stated in this Policy. We restrict access of Private Data to our employees, contractors and agents and only allow access to those who need to know that information in order to process it on our behalf. For providing transactional, maintenance, support, analytics, and marketing and allied services to us, we engage service provider and only necessary information is shared with them, as is essential in order to offer the services to you. Additionally, other Users may acquire and see your profile data and in-game activities.

3.1.2 By using our App, it is understood that you have given your consent to the collection and use of Private Data by Playbee and its partners and affiliates.

3.1.3 Photographs once provided by you for marketing purposes gives us irrevocable rights to use it and it is completely our discretion to delete or not use it any further.

3.1.4 Your issuing bank will issue you with an OTP in order to complete the second factor authentication process for the payment transaction. If you choose to use our "one tap" function, you hereby acknowledge that we will be directly collecting the OTP from the message received on your device and populate the page for the issuer where your card is issued with the OTP, and then submit the same. We use advanced technology that will automatically retrieve the OTP and mention it in the appropriate column of the transaction page, enabling you to complete transactions more quickly and freeing you from the inconvenience of copying the OTP.

3.1.5 In order to play the Game, you may be required to make online payments. To process such financial transactions, we may use third-party electronic payment processors or service providers (ESPs). By accepting this Policy, you expressly consent to Private Data necessary for the processing of transactions being shared with ESPs. We take steps to ensure that our arrangements with ESPs protect your privacy.

3.1.6 We may also use software applications for the App’s traffic analysis and to gather statistics, used for advertising and for determining our efficacy and popularity amongst others.

3.1.7 We reserve the right to conduct a security review at any time to validate your identity, age, the Private Data provided by you and to verify your use of the App and your financial transactions for potential breach of the Terms and Conditions and of any applicable law. By using our App, you authorize us, our staff, agents and suppliers to use your Private Data and to disclose your Private Data to third parties for the purposes of validating the information provided by you.

3.1.8 By providing your mobile number on our App, you are giving us the right to contact you by call/SMS and provide information on all promotional activity/events conducted by us and our partners. Your mobile number will not be used for any third-party communication whatsoever.

3.1.9 We use display advertising and remarketing through Google Analytics, wherein third-party vendors including Google, display our ads on sites across the internet and uses first party cookies and third-party cookies together to inform, optimize and serve ads based on visits of visitors to our App. Our visitors are free to opt out of Google Analytics for display advertising and customize Google display network ads using ads preference manager.

3.1.10 Users are entitled to withdraw consent for use of their Private Data by emailing a specific request to help@playbeegames.com. Withdrawal of consent of all or any part of Private Data may result in immediate withdrawal of any right to avail the services provided by us. Withdrawal of consent shall not restrict our right to use other data for analysis, subject to the condition that the other personal information used in any analysis is not personally identifiable to any individual User.

3.2 Consent to use of Cookies:

3.2.1 A cookie is a small text file that uniquely identifies your browser. You understand that when you visit our App, cookies may be left in your computer. The cookies assigned by our servers may be used to personalize your experience on the App as it recognizes you and your device and understands how you navigate through our services and improve the User experience. Additionally, cookies may also be used for authentication, Game management, data analysis and security purposes.

3.2.2 Cookies may also be assigned by our advertisers when you click on any of the advertisements which may be displayed on the App in which case such cookies are controlled by these advertisers and not us.

3.3 Consent to use Anti-Cheating Software

3.3.1 For detection of automated programs that enable artificial (non-human) intelligence to play on our site, our software package is developed in a manner that helps in detecting the same. We believe that use of such 'bot' software programs is detrimental to the USERS and violates the Terms and Conditions. By using our App, you consent to our software performing the functions described in this section. In order to detect the illicit automated programs and ensuring that a “cheat free” environment for our Users, our software scans the following records or files in your device:

  • The software applications active on your device while you are using the services;
  • The processes active on your device while you are using the services; and
  • The files in the services and site-related program folders, this shall be done only to verify that only 'non-hacked' versions of our software are being used.

Our software may scan files that may be associated with the suspect application or process if the scanning process reveals a suspect application or process and then compile a composite mesh (i.e., a profile that characterizes the files associated with the application or process) to be matched against profiles for known illicit automated programs. Larger portions of your hard drive, equipment or files will not be searched randomly by our software. Further, no information except the one provided by you shall be shared by our software to us or to any third party.

3.4 Consent to email communication:

3.4.1 When you register your email address with our App, you agree to receive email communication from us as well as the entities specifically authorized by us. You also agree and acknowledge that when you use our referral program for referring someone, we will send emails to such person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent.

4. Data Security:

4.1 We take appropriate security measures to protect you against unauthorized access to or unauthorized alteration, disclosure, misuse or destruction of Private Data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store the Private Data. We have a comprehensive information security program and information security policies which contain managerial, technical, operational and physical security control measures adopted for the protection of Private Data.

4.2 Information gathered by us is stored securely using several information security applications including firewalls. However, security is always relative, and Private Data which is transmitted over the Internet is inherently exposed to security risks or threats. For instance, information transmitted via chat or email can be compromised and used by others. Therefore, we cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any User availing the services of the App.

4.3 When you register with us, your account is protected by means of login information which includes a username and a password that is known only to you. Therefore, you should not provide your Private Data to anyone whosoever and breach hereof constitutes violation of this Policy and can also result in closure of account in certain cases. If you become aware of or reasonably suspect any breach of security, including compromise of your login information, it is your responsibility to notify us immediately.

4.4 The App may contain links to other websites. Such websites are governed by their own privacy policies, and we do not exercise any control over them. When you follow link of a website other than ours i.e. www.playbeegames.com, it becomes your responsibility to read and understand the Policy of such websites and we are not responsible for the privacy practices or content of such websites in any manner whatsoever. You are advised to exercise caution in sharing any Private Data with any third party that advertises on our App, and we shall not be responsible in any manner for the information provided by you on third party websites. 

4.5 We conduct periodic analysis and survey of the traffic to www.playbeegames.com for market research and advertising purposes. We have a policy of not sharing any personally identifiable information with anyone other than authorized entities which may include our advertisers and sponsors; however, we reserve the right to share your registration information with market research and advertising companies appointed by us from time to time for the said purposes. We may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.

4.6 We will use Private Data only as long as it is necessary to implement, administer and manage your participation in the Game or as required to comply with legal or regulatory obligations. When there is no longer need for Private Data related to the App, we will remove the same from our systems. In case we keep any of the Private Data longer, it would be only to satisfy legal or regulatory obligations, and its legal basis would be for compliance with relevant laws or regulations.

5. Exclusions:

5.1 We may share Private Data if sharing of such information is necessary:

  1. in compliance with legal processes or Government directives;
  2. to enforce the Terms and Conditions and/or this Policy;
  3. for prevention of fraud;
  4. for issues involving information security,
  5. to protect:
  • your rights;
  • rights of Playbee; and
  • rights of the general public.
  1. Push Notifications

6.1 We may, with your consent, send push notifications or alerts to your device to offer app-related information, service updates, promotional communications and other correlated messages. These notifications can be deactivated by you by changing the notification settings on your device.

7. Mergers and Other Events Requiring Transfer of Information:

7.1 If we should ever file for bankruptcy, or become insolvent, or be acquired by a third party, merge with a third party, sell all or part of our assets, or transfer substantially all or part of our relevant assets to a third party, we are entitled to share the Private Data and all other information you have provided through the App to potential and subsequent business and merger partners.

8. Protection of Children

8.1 This Game is not intended for or directed at persons under the age of Eighteen (18) years. Any person who informs us that his age is Eighteen (18) years or above, it is our policy to uncover the services which may require us to access and verify the person's Private Data. We do not knowingly collect or ask for personal information from children. In case you can’t confirm full legal capacity, please do not send us any Private Data about yourself, including name, address or email address. If it comes to our knowledge that a minor has attempted to or has submitted Private Data via our App, we will not accept this information and will take steps to remove such information from our records in a secure manner.

8.2 Private Data collected by us unknowingly of a child under the age of 18 years will be deleted as quickly as possible. If you believe that we might have any information from or about a child under 18 years of age, we request you to inform the same by contacting us on help@playbeegames.com

9. Limitation of Liability:

9.1 We confirm that this Policy is only a description of its operation regarding User information. This Policy is not intended to and does not create any legal rights in your favor or in the favor of any other person. We reserve the right to change this Policy at any time without giving you any prior notice. Our liability shall be limited to removal of Private Data from the system of the App. Notwithstanding anything to the contrary contained in this Policy and elsewhere, our aggregate liability for all claims for damages pursuant to provisions of services on the App, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum as provided in the Terms of Use Agreement.

10. Your Rights

10.1 In case of any queries or clarifications regarding this Policy or you want to exercise your rights as described below, please contact us via email at help@playbeegames.com .

10.2 You can request a copy of your Private Data from us at any time.

10.3 In case your Private Data is inaccurate, incomplete or you wish to modify the same, you get a right to do the same.

10.4 You can request the closure of your Account and request the deletion of the Private Data subject to point 4.6.

11. Changes to the policy:

11.1 This Policy will evolve with time, and when we update it, we will revise the "Effective Date" herein and post the new Policy. To stay informed of our privacy practices, we recommend you review the Privacy Policy on a regular basis as you continue to use our App.

11.2 The current version of this Privacy Policy is always available at www.playbeegames.com

12. Complaint Redressal:

12.1 For any complaints or request or concerns with regards to use, processing or disclosure of information provided by you or breach of these terms may be taken up with us via email to help@playbeegames.com

13. Governing Law

13.1 This Policy and the relationship between Playbee and you hereto shall be governed by, and interpreted in accordance with, the laws of India without having regard to the conflict of law’s provisions thereunder. The courts of Mumbai, India, shall have exclusive jurisdiction over all matters arising pursuant to this Policy.

14. Miscellaneous

14.1 We desire and strive to comply with the standards for gathering, processing, transferring Private Data laid down in The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other applicable rules and regulations in force.